Mr. Rafiullah Daudzai- Chief Human Resources Officer
Is a Human Resources Professional working in the field of human resources management since establishment of the interim government of Afghanistan. He started his career in 2002 as HR Clerk with United Nations and later on joined national & international non-governmental organizations, USAID funded agencies & private sectors in the capacity of managerial/consultancy and advisory levels in covering all HR operational activities such as recruitment, placement, payroll administration, leave entitlements, staff relations, performance management, grievances and conflict resolution.
Mr. Daudzai started working with public sector in 2008 as Manager of Human Resources where he was responsible for recruitment of consultants/advisors both national and international (expatriates) which allowed him practice the best international practices in covering the perks, lodging and boarding and paving a path to attract qualified afghans living abroad to contribute in rebuilding Afghanistan. Later on Mr. Daudzai was engaged in one of the largest projects of Afghanistan funded by the World Bank as national consultant head human resources & training where he played a vital role in digitalizing most of the HR functions which was commended by the World Bank Group Afghanistan.
Mr. Daudzai has a bachelor degree from Pakistan and MBA in HRM from Malaysia dl and is Certified Human Resources Manager from International Academy of Business & Financial Management AIBFM. (https://www.iabfm.org/iafm-member-validation.php?verification_detail=rafiullah daudzai&id=48970)
Mr. Daudzai has a full command on HRM functions and Human Resources Development and has carried out functional reviews of large entities, individual assessments, and institutional assessments in depth, processes and procedures assessments, learning and development, coaching and mentoring, succession planning, retention strategies, one-technical demand driven & customized training modules development on a standard level, process mapping and process simplification. Mr. Daudzai has developed several policies and procedures pertaining to HRM and HRD needs both to public and private sectors during his tenure in Afghanistan.
About the Department
Our focus lies in bringing aboard some of the finest professionals from across the country and provide them with opportunities that match their ability, aspirations and drive. With a clear organization vision and detailed growth strategy, Azizi Bank's workforce is inspired, committed, and thoroughly professional. We believe that the ultimate identity and success of our organization will reside as it always has, in the exceptional quality of our people and their extraordinary efforts. For this reason, we are committed to hiring, developing, motivating and retaining the best talent from our industry.
At Azizi Bank, we are committed to help our employees perform and realize their fullest potential. Our compensation and performance management systems are based on recognizing individual and team contributions as well as rewarding superior performance. Most importantly, at Azizi Bank, everyone has a lot of fun doing what they do. In the process they learn and grow together as a team. Azizi Bank does not talk about a 'job' but a ‘career', and a great one at that.
Every employee has the opportunity to proactively contribute in the ongoing process of building a world-class organization and making a meaningful contribution to the organization and to the society at large. We consciously work to offer challenging opportunities for our prospective employees to contribute and partner with us as we script this success story. Amongst other, we promise 'food for thought and action' for the young and creative minds with an unquenchable thirst for excellence.
The HR philosophy at Azizi Bank firmly believes that people are essentially value driven, emphatic, rational and motivated beings whose natural inclination is to live and act upon the dictates of their conscience. The purpose of their endeavors can be summed up as enlightened self-concern, constantly adding value in order to remain a resource to self and others.
Azizi Bank believes in providing an opportunity to each person in the organization to self-actualize, so that the potential of our employees can be released and channelized to maintain and sustain leadership and competitiveness in it’s chosen sphere of activities. In doing so, it gives substance and meaning to the belief that our Human Resources is our most valued asset.
The enormous responsibility thrust upon us as trustees of society guides our action towards ensuring continuous recognition, encouragement, nurturance and development of our people.
Our Human Resource Management process and systems therefore, aims to manifest themselves in practices that are:
In our endeavor to provide a People’s Focus to our actions and belief, we provide:
We believe that our people will rise to great heights of motivation and actions when involved with issues and goals larger than their individual concerns. This enlightened perspective will ensure that the Bank through its people and actions represents the best tradition of good corporate citizenship. We will therefore strive in our efforts to create an environment that will make our employees cultivate the highest ideals in business and civic tradition.
As an organization with a global outlook, Azizi Bank commits itself to imbibing the best practices in dealing with people. Simplicity, discipline, compassion, ethics amongst others are a few that we cherish and hold dear to our hearts. We will together continue to ensure that we have an enduring ‘business institution’ in which people will experience ‘membership beyond just employment’.
About Our People and Practices
Talent Acquisition, employee retention and employee recognition are strategic priorities for Azizi Bank. The processes followed by the Bank in the recruitment, training and management of employee performance are constantly evolved to cater to this strategic intent.
Talent Acquisition and Recruitment
We work through multiple channels and agencies within the country and across the globe to attract and acquire the best talent. Our selection processes elaborately cover assessment of technical, verbal, written and behavioral competencies, to ensure the right fit to the culture and role available in the organization. As with the other functions of our business, our Human Resources (HR) department too has a keen understanding of the business and sensitive to the information that our employees deal with. Safeguarding this information therefore becomes a critical part of our HR activities.
The measures listed below illustrate HR’s involvement in ensuring information security:
Azizi Bank stands committed to the current and future development of staff skills, expertise and ability in support of the Bank’s strategy, business objectives, operational plans and also the job and career related goals of it’s employees. The Bank recognizes that effective staff development is not only vital to meet the future goals and ambitions but also makes to an essential contribution to the development of a responsible, supportive and well managed organization.
In addition to providing mandatory training to its staff, encompassing areas of core Banking policies, processes and methodology governing the Bank’s products and services, specific needs based programs covering Customer Service orientation, supervisory skills and leadership development etc. are also conducted across the Bank’s offices and branches, and in local language as required. Reaching out to our vast employee base spread across the country is a challenge that Azizi Bank is tackling by leveraging on technology. In an effort to address this, all our new programs are being developed in an e-Iearning format to ensure a wider reach. We partner with leading organizations like AIBF and other Universities / business schools to provide management insights, analytical opportunities and to enable the participants to think business.
It is our endeavor to provide our employees an environment that encourages continuous learning and regular performance feedback, the Performance Management System and Succession Planning Model contribute significantly in the identification and nurturing of its high performers in the organization. Clearly defined performance metrics and potential assessment mechanisms, align with those of the customers’ needs and the organization’s requirements. Customer satisfaction indices, information security standards, application processing timings and error rates are few such illustrations of this alignment. Recognition plays a critical role at AZIZI BANK and our Rewards and Recognition programs empower our managers to recognize and appreciate contributions of their teams and the team members in a timely manner. We equally understand the importance of having an integrated employee information systems, hence our HRMS application enables us to manage and track data and people processes across the organization.
Diversity and Scale
Azizi Bank is proud to work in diverse cultural environments and to have successfully developed talent from various backgrounds in the geography in which it operates. The Human Resources team envisages becoming an ‘Employer of Choice’ and is committed to providing best in class services to employees from different background and nationalities through its HR Business Advisors and the HR Centre of Expertise.
‘Strategic Partners in achieving Workforce Excellence’
At Azizi Bank, ‘people’ are our greatest pride and resource.
For any enquiries, please contact the mentioned person below.
Ms. Madina Nemat
Deputy Human Resources Department
Azizi Bank Head Office
Phone: 0093 (0) 797 999 978